
About This Job
Overview
Provide friendly and efficient customer service on the store floor, support sales activities, and contribute to maintaining store standards. This is a full-time, entry-level, onsite position.
Key Responsibilities
- Greet customers, assess their needs, and offer product information and recommendations.
- Process sales transactions accurately using the POS system; handle cash and card payments.
- Maintain product displays, restock shelves, and ensure inventory is organized and labeled.
- Assist with receiving, unpacking, and inspecting deliveries; report any discrepancies.
- Support promotional setup and merchandising to meet visual standards and sales goals.
- Handle customer inquiries, complaints, and returns professionally, and escalate when necessary.
- Monitor stock levels and communicate reorder needs to the supervisor.
- Keep the sales floor, fitting rooms, and backroom clean, safe, and compliant with store policies.
- Collaborate with team members to reach daily sales targets and provide coverage as scheduled.
- Participate in basic training sessions and team meetings; adapt to changing priorities.
Skills and Qualifications
- Entry-level experience in retail, customer service, or a related field is preferred but not required.
- Proficiency in English; basic knowledge of Maltese.
- Strong interpersonal and communication skills with a customer-focused attitude.
- Basic numeracy and attention to detail for handling transactions and stock tasks.
- Reliable, punctual, and able to work flexible shifts, including weekends and public holidays.
- Ability to stand for long periods, perform light lifting, and work on the shop floor.
- Comfortable using POS systems and basic inventory tools; quick learner for new software.
- A team player with a positive attitude, initiative, and the ability to work independently when needed.
Desirable
- Previous retail or merchandising experience.
- Familiarity with health and safety and loss prevention practices.
Apply if you are service-oriented, dependable, and eager to develop a career in retail.