About This Job
Overview
Join a hospitality team where you'll support front-of-house operations, deliver excellent customer service, and contribute to a welcoming dining experience. This entry-level role combines hands-on service with opportunities to learn restaurant operations in a hybrid work environment.
Key Responsibilities
- Greet and seat guests promptly and courteously; manage reservations and waitlists as needed
- Present menus, answer basic questions about dishes and beverages, and take accurate orders
- Serve food and drinks efficiently while ensuring presentation and timing meet standards
- Handle customer requests, resolve minor complaints, and escalate issues to management when necessary
- Maintain cleanliness and organization of dining areas, service stations, and back-of-house support areas
- Assist with opening and closing procedures, including setup, restocking, and basic inventory checks
- Process payments and operate point-of-sale systems accurately
- Comply with health, safety, and hygiene regulations at all times
- Participate in team meetings and training sessions; be flexible to support varied tasks during peak periods
Skills and Qualifications
- Elementary proficiency in English; ability to communicate clearly with colleagues and guests
- No prior experience required; hospitality or customer service experience is an advantage
- Strong interpersonal and customer-service skills; polite, patient, and guest-focused
- Basic numeracy and comfort using POS systems and handling transactions
- Ability to work reliably in a hybrid schedule with flexible hours, including evenings and weekends
- Physically able to stand for extended periods and carry trays or items safely
- Team-oriented mindset with willingness to learn and take direction
- Attention to detail, punctuality, and a professional appearance
Candidates who demonstrate enthusiasm for hospitality, reliability, and a commitment to excellent service will thrive in this role.