Unpaid Internship DAR Heartfelt Treasures Shop Officer

Role Purpose: Manage daily operations of the charity shop to maximize revenue and community engagement while providing quality goods to the public.

Key Responsibilities:

• Oversee daily shop operations and customer service
• Manage inventory, pricing, and merchandising
• Supervise and coordinate shop assistants
• Handle cash management and daily reporting
• Develop promotional activities and sales strategies
• Maintain shop cleanliness and organization
• Build relationships with donors and customers
• Track sales performance and suggest improvements

Requirements:

• Retail or customer service experience
• Strong leadership and supervisory skills
• Cash handling experience
• Excellent interpersonal skills
• Physical ability to lift and move items
• Reliability and punctuality
• Basic math and computer skills

Skills Developed:

• Retail management
• Team supervision
• Customer service excellence
• Sales and merchandising